All 3rd party matter devices connected go offline at the same time

I have connected many 3rd party devices to Aqara home since I found that the Aqara hub runs automations faster than Apple home, but a few days after connecting I found that the app said they were all offline so I tried connecting them to other platforms to find they do work.

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Hello @virtualvoyager367
Which aqara hub did you use and what devices are you talking about?

I am using a Aqara M100 hub and i am using 3rd party matter devices under 3rd party matter hubs, I fixed it now, turns out i just needed to reset them and reconnect them.

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Great, I’m glad you found a solution. :oucjnda5i4sry8ki39y3dm_62:

If you’re using Home Assistant Matter Hub or Matter, this can sometimes happen and you may need to restart either the Add-on or the Aqara Matter Leader to bring the devices back online.

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Yep, it was HA madder, using the matter bridge integration, and I did restart the Addon, still not working, so I removed and recommissioned the matter devices.