Anyone found the M100 hub doesn’t update sensors for other Matter hubs?
For instance, I can see my NEO Thread sensor updating on the M100, but it doesn’t reflect this on Home Assistant.
@lj_aqara It sounds like you’re experiencing an issue where the Aqara Hub M100 is not updating sensor data for other Matter hubs, particularly on Home Assistant. The M100 is designed to function as a Matter Bridge, allowing connected Zigbee devices to integrate with third-party Matter ecosystems, including Home Assistant. This integration should ideally reflect updates across all platforms involved.
However, there might be a few reasons for this discrepancy:
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Matter Bridging and Ecosystem Compatibility: The M100 supports advanced Matter bridging, which should enable integration with Home Assistant. Ensure that your setup is correctly configured and that all devices are updated to their latest firmware versions.
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Local Automations: The M100 supports local execution of automations, allowing for faster responses without relying on Wi-Fi or external networks. This might affect how updates are reflected if there are network issues.
If the issue persists, it could be beneficial to double-check the configuration settings in Home Assistant and ensure that everything is set up correctly to receive updates from the M100. Engaging with the community can also provide additional insights, as others might have encountered and resolved similar issues. Feel free to share more details or seek further assistance!
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@lj_aqara It sounds like you’re having an issue where your NEO Thread sensor updates on the M100 hub but doesn’t reflect in Home Assistant—thanks for sharing this detail. Unfortunately, the current reference information doesn’t specifically cover this scenario.
If you’d like to troubleshoot further, you might consider checking if the M100 hub’s firmware is up to date (as firmware updates can sometimes improve cross-ecosystem communication) or verifying that Home Assistant is properly connected to the Matter network. Additionally, the Aqara community might have other users who’ve encountered similar issues—feel free to share more details here to see if others can chime in.
If you have suggestions for improvement or need further assistance, please contact Customer Service Team by Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
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