Aqara App Bad Translation

Hi @AqaraOfficial @Aqara_PM_Donie @XianTangHE @AqaraBot I updated the Aqara App on Android to the latest version. I have to say it’s full of overlay issues and incorrect translations. I use the app in Italian. Now the sensors, for example, show the wording “sin personas” or “hay persona” in Spanish. In addition, there is an overlay problem in the Automations section when you check the history of executed automation.

Aqara App version 6.0.5

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@gtxteo Thank you for taking the time to share your experience and feedback with the Aqara Home App! We appreciate you bringing these issues to our attention.

From the information we have, the Aqara Home app currently doesn’t officially support Italian. This might be why you’re encountering incorrect translations (like Spanish terms such as “sin persona” or “ausencia”) and overlay problems in the Automations section. Your detailed report helps us identify areas for improvement, and we truly value that.

To help resolve these issues more efficiently, please submit your feedback through the Aqara Home App Customer Service Team (Home > Help & Feedback > Customer Service) or scan the QR code:

. If you do not have an Aqara Home account, please click here to create a ticket. This will allow our team to better track and address your concerns.

Thanks again for your support and patience

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Before the last update, those few translations into Italian were fine. And then the app can be set into Italian.

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@gtxteo Thank you for the additional information, @gtxteo. It sounds like the recent update may have introduced some unintended language issues. Your feedback is invaluable, and I recommend reaching out to the Aqara Home App Customer Service Team to ensure these translation problems are addressed promptly. They can provide further assistance and work on resolving this issue in future updates. Your patience and support are greatly appreciated

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Thanks for the feedback, we’ll have a check.

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could you please provide some screenshots?

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I have already invited screenshots to the support service via email. If you want I can also post them here.

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