Just updated the Aqara app on iPhone. And now when u launch it. It gets to the Aqara tile and crashes closing completely now. Please help
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
Oh, happened to me too ! Will forward it
Hi @justin_71 - you still have the problem? My Aqara app seems to start working again
Uninstall it and reinstall it, when setting up again DONT enable LAN control. This is the way till they fix it!
Well I just update it and have no issue with crashing and I am on ios27 beta4.
I also had this problem just 2 or 3 times - also on iOS 27
Not needed to make any changes for making it working again
Mine crashed as well after the update, now my cameras are struggling to load up and come up with a network error ?
Latest IOS26.
Install the app new and don’t enable LAN control in the app
I deleted & reinstalled the app on iOS but I did NOT have to disable LAN.
Update: LAN was disabled by default after the install. If you enable it again the app will crash and burn.
If you don’t have lan control enabled it will work.
Yeah I do not use LAN enable
Lan control has never been enabled, so it’s still set to disabled.
Thanks.
Just update the app on my iPhone and iPad.
Both now crash on loading!
My app has been crashing all day today.
It’s finally working again. ![]()
Same it happening with my app as well.
Same here ![]()
Update from Aqara:
