Aqara D100 password error

Hello. I set a password. I entered the password correctly but the lock does not open. Fingerprint and remote unlocking with mobile phone work fine

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!