Aqara g410 notification on google tv

Good afternoon, thanks to all that helped out with the last question, all the answers were great, and definitely helped me, this time around I am trying to set up notifications from my g410 to google tv, I have enabled voice notification in the Google home app, which definately gives me a alert on my google tv with a pop up when motion is detected, but unfortunately no picture, the pop up box on my google tv has provision for video but it’s just blank with a view button which goes into full screen mode , again no picture, and a dismiss button which speaks for itself, any ideas, I’m in Australia.

@bulberryz You seem to be experiencing an issue with the Aqara G410 doorbell notifications on Google TV showing a blank video instead of the picture. You can contact customer support for assistance.

Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket. We apologize for any inconvenience caused.