Aqara g5 mounted arm issues

I’ve tried to adjust the** G5** to different angle however once I get it to the position I want the arm starts to droop down so the angle moves.
Has anyone noticed this issue and
have you found any way round this ?
Thanks all :grinning:

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@johnsond28 It sounds like you’re experiencing some challenges with the Aqara G5’s arm maintaining its position. Unfortunately, the reference information doesn’t provide specific details about the G5 model or solutions for this particular issue.

I suggest checking if there’s a locking mechanism on the arm that might not be fully engaged. Sometimes, ensuring all components are securely tightened can help maintain the desired position. Additionally, community members might have encountered similar issues, so I encourage other users to share their experiences and solutions here.

If the issue persists and is affecting your device’s performance, it might be worth reaching out to Aqara’s Customer Service for further assistance. They can be contacted through the Aqara Home App or by creating a ticket here. Your patience and contributions to the community are greatly appreciated!

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Hi. There is a solution, you need to tighten these screws on both sides and the camera will hold the position. Use a screwdriver and tighten the screws :handshake:
@johnsond28

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I don’t have the screws on the arm like your showing !
How strange

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There are screws, they are probably under your rubber bands. You need to carefully remove the rubber band and the screw under it with something sharp.

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