Aqara Home app crashing on launch since last update

Since the last update (6.3.3) The Aqara Home app is unusable on macOS. It was running the iPad app natively and it has been working great for the past 1,5 year. But ever since the last update it simply crashes on launch.

I am using an M4 mac Mini, running macOS15.7. Like I said, it was working fine in the past, but only since update 6.3.3 it’s crashing.

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

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I have exact same issue. My theory: if you noticed, the app that we run on our Mac is an iPad app, not a native MacOS app … perhaps it is not assured to run on a Mac? And now it doesn’t … anyhoo, I’m with you … whatever issue is causing it not to run on Mac anymore, it would be much appreciated if we could get that working again …

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I’ve received an email from Aqara Technical Support about this topic “We have identified the issue and are working on a fix. A new app version addressing this problem is expected to be released next week. We appreciate your patience.”

Thanks for the quick reply guys! :raised_hands:

Today’s app update fixes this issue. Thanks! :love_you_gesture:

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Great ! Thanks to the developer team of Aqara :x2fozabcpx9xrbxmdpseb3_61:

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