Aqara Home App feature requests

Aqara Products
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1

Paired Matter/Thread devices are missing in various menus/dialogs, e. g.:

  1. Consumables list
  2. Sub-Devices list

Please spend some love and fix the Aqara Home APP regarding Matter/Thread devices.

2

@memseeker I’m sorry to hear about the issues you’re experiencing with the Aqara Home App. It seems that paired Matter/Thread devices aren’t appearing in certain menus and dialogs, such as the Consumables and Sub-Devices lists. Currently, the reference information doesn’t provide specific guidance on this issue. However, I recommend reaching out for more personalized support.

Please contact the Customer Service Team via the Aqara Home App by navigating to Profile > Help & Feedback > Customer Service, or by scanning the QR code below:

Customer Service QR Code
Customer Service QR Code400×400 9.45 KB
. This will likely be the most efficient route. If you do not have an Aqara Home account, you can click here to create a support ticket.

Your feedback is invaluable, and I appreciate your patience as improvements are made. If you have any more insights or suggestions, feel free to share them with the community!

3

Indeed, there are still some features of the Matter device that have not yet been realized, which should be gradually improved and supplemented in the future. However, regarding the suggestion of sub-device, since the routing information of Thread protocol is dynamically changing, there is no fixed upstream and downstream links, so there is no definition of sub-device.

4

@Sonja for me the most important missing part is the lack of Consumables regarding Aqara Matter gear.