Hi team, I’m in Brazil and trying to use the Aqara app. After the recent update, I can’t access my account, and even when I try to register a new one, I get a “Request Failed: Unacceptable content-type text/html” error. When I click on Brazil to list other countries, I get a 404 error. Please check if there’s a possible server-side limitation. Currently, I have an Aqara Smart Lock and an Aqara Doorbell Camera Hub.
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
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Hi and welcome to the forum.my be there is an server issue for that region but you should contact aqara support directly and they will answer you to your email directly.i do have an question: did you try erasing the aqara home app completely by uninstall it restart your phone and then install it back?
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