Aqara Hub G3 Unknown Face Detected missing

I have new Aqara Hub G3 and while working on the automation I just noticed that the unknown face detection feature is missing on my Aqara G3, but it’s available and working on my G5.

Aqara advertises “notify in case an unknown person arrives” as a core G3 feature that’s why I bought it but it’s literally missing :man_facepalming:

Is anyone else experiencing this? Could my unit be defective, or is this a known issue?


What version of your Aqara Home app?

What is your phone version and model?

@Naomi

Aqara Home version is V6.0.0

Phone is Iphone13 iOS 18.7

Hello @gucci_gang
This is a slightly inaccurate translation.
Unknown Face Discovered = Face Detected
Known Face Discovered =Specified face detected
So don’t worry, everything is fine, this option (trigger) is in the automation of the G3 camera

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Ohhh thanks, @Raman.V! I’ll try creating an automation using that.

Hopefully, the translations get better in future updates. I’ve been noticing a lot of awkward English and even some Chinese characters, even though my preferred language is set to English.

Also, the recent updates keep crashing every time I create or modify an automation. Super frustrating!

Update 6.0.2 was released today and crashes were fixed, download the app update.

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