Aqara is Down in Europe?

Hi everyone, since one hour my Hub M3 and all my Aqara Camera G3 and G100 are flashing blue. Is Aqara down?

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I’m seeing the same issues in the UK. Started at 20:15 BST.

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in Poland too, at the same time

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Yes, in Croatia too

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Same here. My M3 was last online at 21:14 Germany time. Restarting doesn’t help. Packet sniffer shows its communicating with some server in the internet, but using look into what that server actually was.

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Same here in Moldova.

The good part is that the devices are available in HomeKit app and not in the Aqara app due to HomeKit architecture.

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Same thing in Belgium, still working via Apple Home app. Went offline at 21.14h, seem to be a general problem.

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Yep. Netherlands also down. Same time

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I’m in Germany. At 21:13. Aqara app notification: Basic Guard Device Offline.

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Ok, I’m not alone :rofl:

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Me too. My device and automation are working well.

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Also in Italy from 21.13

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Camera’s connected in HomeKit working fine. Has to be at Aqara…

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@AqaraOfficial A lot of people are repporting the same issues on Redit, Slack and Facebook.

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Italia non funziona m3

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Same here (Belgium) since around 21:45 message that my hub is down, now it is blinking blue. Tried to do longpress 10s and add it in the app, but get “account pairing issue”. OMG.

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Me too. But only the M3.
M2 , E1 is online

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Looks like there’s an issue specifically with Aqara - all my cameras are online in Deco & HomeKit but showing offline in the Aqara App.

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Poland from 21:45

Child devices relying on my G5 Camera are also offline in Aqara but not HomeKit (2 x smoke alarms and 7 x door/window sensors)

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