UK user. Is there an official spacer for the light switch H2? Secondly, I have difficulty fitting the power unit so that it fits flush with the front of the back box as the screw positions in the back box are slightly sunk into the back box, this means the switching unit can’t reach and connect to the power unit. There are a few options on eBay but colour matching isn’t great and I would expect Aqara to provide a solution.
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@akw1967 You seem to be experiencing an issue with finding an official spacer for the Aqara Light Switch H2 and difficulty fitting the power unit flush with the back box due to sunk screw positions in the back box. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.
