Aqara switch E1 not working with hub M3/M100

Developer Hub
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1

Hello,

I have both an Aqara Hub M3 and an M100 at home, currently working without issues with more than 20 Aqara devices.

I recently purchased a Switch Z1 Wireless , but I’m unable to connect it to either of my hubs. During the pairing process, I consistently receive the following error:

“The operation couldn’t be completed. (LMAccessNetErrorDomain Error 650)”

So far, I have tried:

  • Restarting both hubs (M3 and M100)
  • Resetting the Switch Z1 Wireless and attempting to pair it again

Unfortunately, the issue persists.

Could you please advise on what else I can try, or let me know if there are any known compatibility issues or firmware requirements for this switch?

Thank you in advance for your help.

2

Hello, is your switch suitable for your region? Maybe this is the problem.

1 Like
3

I’m not sure. I bought the M3 hub locally in Chile, and the switch was ordered from AliExpress.

4

Hi,
As far as I know is the E1 switch just for Chinese region. So it’s blocked for Chile / South America region and its server

1 Like
6

Hi, your switch is 100% not supported in your region. I had a similar situation, I removed my old E1 from home and couldn’t get it back. E1 is only for China region.

2 Likes