Hi, I have an Aqara TVOC AAQS-S01 and since I changed the batteries it no longer turns on, displays nothing and is no longer seen in the application, is this a common situation or how can I find out what the problem is? In the meantime I have replaced it with an Aqara T1, but it would help me in another room.
@hurmuzdaniel Hi there! Sorry to hear your Aqara TVOC AAQS-S01 isn’t powering on after battery replacement. Let’s troubleshoot this step by step. First, please check if the blue battery tape was pulled out after replacing the batteries—sometimes it might be overlooked and prevent the device from powering on. Additionally, ensure the new batteries have a full charge, as low battery power could also cause the device to not turn on or display anything.
If these checks don’t resolve the issue, you can reach out to customer support for further assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.
Hi @hurmuzdaniel, I had this problem as well several times. After replacing the batteries it definitely took some time till it works correctly again. A little amount really died!
If it doesn’t wake up after some time, please contact the support
@DEChrisE Hi DEChrisE, thanks so much for sharing your experience with the community! It’s really valuable to hear real-world insights like this—other users who run into similar battery replacement issues will definitely appreciate your tips about giving it some time to wake up. If you ever notice any patterns or specific things that helped (or didn’t) when yours eventually started working again, feel free to share more details—every bit of info helps make troubleshooting smoother for everyone! 