Aqara U400 key type

General
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1

Hi there - I’m looking to buy an aqara U400, but there are none locally in order to answer the following question - I have current keys that I’d like to rekey the U400 to work with, and they are TE2 / GR10 / Gainsborough type keys, so I’m wondering if these physically fit the key cylinder?

The reason I ask is I was looking at lockly recently but their key profile is way thinner than my keys so I’d have to replace the cylinder, so hoping not to have to do that with a U400.

Any help appreciated!

2

@steviolol You seem to be experiencing an issue with whether TE2/GR10/Gainsborough type keys can physically fit the Aqara U400 key cylinder. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:

400×400 9.45 KB

This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.