Aqara U400 UWB Slightly slow to detect

Developer Hub
,
1

So I bought two of the U400’s and they are fantastic except for the fact that they don’t come with a drive in bolt… but anyways. One other issue I have noticed is that my lock is a little slow to unlock as I approach possibly because it’s at the bottom of some stairs and gets confused about my approach.

Possible solution. Would it be possible to add a setting in the app to adjust the distance required to be near the lock before the UWB activates and it unlocks? Like if it activated 30 cm earlier it would be perfect.

2

Dear User,

Thank you for your feedback. We are actively optimizing the unlocking experience for this specific scenario. While we work on upcoming software updates, you can also contact our technical support team at support@aqara.com. Our engineers can review your setup in detail and provide detailed guidance or a suitable solution based on your usage scenario.

Thank you for your support.

2 Likes