The auto lock feature is so intermittent and it’s hard to trust that it’s going to lock when I leave the house…so I just do it manually. It this a known issue? Or is there something I’m missing about the setup?
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
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Thank you!
@corypermack You’re very welcome! We’re glad we could assist. If you encounter any other issues with your Aqara U50 Door Lock in the future, feel free to share—we’re here to help, and the community might have useful insights too! 
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!