Hi there …. It is mentioned in some FAQ posts, that the w600 has
a built in fixed hysteresis of 2°. If so the W600 is unusable in at least most of European Country’s. It is a huge difference if you have only 18 c° in a room, even if you set the w600 to 20 c°. The offset setting in the app does not help at all if you are using an external temp sensor. The setting is ignored in this case.
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!