Hi everyone, I wanted to share my experience with the Arlo Pro 5 cameras after a recent firmware update. I’ve been using these cameras for a while now, and they’ve been working perfectly without any issues. However, everything changed after the latest firmware update.
Before the update, both cameras were functioning flawlessly, even when connected to continuous power. But after updating to the latest firmware version (1.060.35.0_26_fe51ebd), I noticed a significant problem. When the cameras are connected to continuous power using any official Arlo charging cable, live view and video recording stop working after just a few hours. The cameras remain connected, and I can still access settings and restart them remotely, but video and motion detection are completely disabled until I manually restart them. This issue doesn’t occur when the cameras are running solely on battery power.
I’ve tried troubleshooting by testing different official Arlo chargers and cables, but the problem persists with all of them. I’ve also reset the cameras and reinstalled the firmware, but none of these steps have resolved the issue. It seems clear that this is a firmware bug introduced in the latest update, specifically affecting continuous power mode.
I’m hoping someone in the community might have encountered a similar issue or could provide some guidance on how to resolve this. If not, I’m hoping Arlo will release a firmware fix soon to address this problem.
Thanks in advance for any help or insights you can provide!