Automation help via Apple Home app

General
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1

I have two FP2 sensors in my garage to turn on a light switch, they are connected via Matter through the Home App. I have one automation to turn on when motion is detected and another to turn off when no motion is detected. Once I added the second sensor they are not seem to be working together and sometimes they do not respond although I can see motion has been detected.
Any suggestion on how to remedy the motion non-responsiveness.

2

@rlainez70 It sounds like you’re experiencing some connectivity or automation issues with your FP2 sensors in the Apple Home app. Here are a few steps you can try to improve the responsiveness:

  1. Check Network and Device Compatibility: Ensure that your network supports both Thread and Wi-Fi, as Matter devices require these for optimal performance. Verify that your router and Thread Border Router are compatible and functioning correctly.

  2. Automation Configuration: Double-check the automation settings in the Home app. Ensure that both FP2 sensors are correctly configured to trigger the desired actions. Sometimes, having multiple sensors might require adjusting the conditions or the sequence of automations.

  3. Sensor Placement: Make sure the sensors are positioned in a way that maximizes their detection range without interference. If they are too far from the hub or blocked by obstacles, it might affect their performance.

  4. Firmware Updates: Confirm that both sensors have the latest firmware updates. Sometimes updates can resolve connectivity and responsiveness issues.

  5. Reset and Reconfigure: If the issues persist, consider resetting the sensors and setting them up again in the Apple Home app. This can sometimes resolve underlying configuration issues.

If these steps don’t resolve the issue, please feel free to reach out to the community for further suggestions, or consider contacting Aqara’s Customer Service for more personalized assistance.

I hope this helps! Let us know how it goes or if you have any more questions.

3

@rlainez70 I would like to confirm how the FP2 connects to Apple Home. Is it added by scanning the HomeKit QR code on the product using the Home app?

4

Correct. They are both connected via Matter in Apple Home app