Hey everyone, I wanted to share my experience with my Blink cameras in case it helps someone else. I’ve been using Blink for years and have always been happy with their reliability, but recently I ran into an issue that had me puzzled for a while.
About a month ago, I noticed that out of my 10 Gen 4 Blink cameras, only 2 were recording video. The rest were just showing stills in the daily clip summary. I was shocked because these cameras had been working perfectly fine for months. I immediately started troubleshooting, trying everything I could think of:
- Changed batteries: I always use the recommended lithium batteries, so this was a no-brainer.
- Rebooted the modem: Sometimes a simple restart can fix connectivity issues.
- Rebooted the Blink Sync Module: I unplugged it, waited a couple of minutes, and plugged it back in.
- Rebooted my phone: I restarted my Android phone just to be thorough.
- Uninstalled and reinstalled the Blink app: I deleted the app, re-downloaded it, and re-entered my credentials.
Nothing worked. I was really frustrated because I rely on these cameras for security. I started reading through forums and saw that others were having similar issues, but many of them either didn’t have a subscription or were using USB local storage. I have an Amazon Prime subscription linked to my account and use Blink Cloud storage, so that wasn’t the issue.
After a week of trial and error, I decided to reach out to Blink customer support. I’ve heard they can be frustrating, and unfortunately, that was my experience too. The support team was unhelpful, and I felt like I was going in circles.
But then, I stumbled upon a post suggesting that sometimes the cameras need to be completely removed from the account and then re-added. I was hesitant because I didn’t want to lose any settings or history, but I was desperate. I went through the process of removing each camera one by one and then re-adding them. It took a while, but eventually, all my cameras started recording video again!
I wanted to share this solution in case anyone else is struggling with the same issue. It’s a bit of a hassle, but it worked for me. I also recommend reaching out to Blink support if you haven’t already, but be prepared for a potentially frustrating experience.
If anyone else has tips or tricks for resolving this issue, I’d love to hear them! Let’s keep the community supportive and helpful. 