Bought new smart lock u200 and it doesnt work

New smartlock u200 doesnt connect to the app

At which stage are you getting stuck, and are you receiving an error message? We would be very grateful if you could provide us with some additional information, as it would make it much easier for us to assist you.

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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!