Camera Hub G3 reinstall?

I started my system recently with G3 being 1st camera/hub. I have added a lot of accessories since. As the system grew the G3 less effective. So I deleted it and have attempted reinstalling many times. I know about 10 sec and 10 push resets. I know to delete from Aqara home, Apple home also I have Tapo app. Not sure if I actually cleared the G3 from everywhere? If not it’s because I don’t know about it. Can anyone please help!!! Please and thank you :pray:

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Hello, welcome to the forum. Contact Aqara support

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Do they have a phone number? The email with them is slow. A couple days turn around each message.

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Yes, unfortunately only email.

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Did the G3 after you remove it from aqara home app say “ready to connect” and the light blinking yellow?

Yes it gets just passed that

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And we’re exactly get stuck?or even show on aqara home app?