So I’ve bought M3, and add customized remote control, however, when I try to select device and add it to my main board, that device is not selectable. I can only use it from my device list, but can’t show up in main board, as an option.
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@kurt_wang It sounds like you’re having trouble with displaying a customized remote control on your main board with the Aqara Hub M3. The process for adding and customizing remote controls on the Hub M3 is supported through the Aqara Home App. While I couldn’t find specific information on the issue of displaying it on the main board, I suggest ensuring that the device is properly configured within the app first.
Here are some steps you might want to revisit:
- Open the Aqara Home App and ensure your Hub M3 is selected.
- Proceed to customize your remote within the app by entering the name of the button you need to learn and following the instructions.
- Verify if there are any additional settings or options in the app that might allow you to display the remote control on your main board.
If these steps don’t resolve the issue, it might be helpful to engage with the community for further insights or reach out to Aqara’s support for more tailored assistance. Community insights can sometimes uncover solutions that aren’t immediately obvious. Best of luck, and feel free to share any updates or further questions!
@kurt_wang It sounds like the customized remote control’s card might not have been added to your main board during setup. Device cards are the presentation of services provided by devices, and after a device is added successfully, the app usually guides you to add each card to the board. If it wasn’t added to the main board at that time, you can later click “Edit” on the main board to enter the editing state and then add the device card. This should make it selectable for your main board. Give this a try and feel free to share if you need further help!
@kurt_wang I’m sorry to hear you’re having trouble adding the customized remote control to your main board. After checking the available information, we don’t have specific details on why the device isn’t selectable for the main board.
If other community members have encountered similar issues, sharing their experiences could be helpful. For further assistance or if you have suggestions for improvement, please submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here if you don’t have an account.
Let’s keep the discussion going—maybe someone else has found a workaround!
@kurt_wang It sounds like the customized remote control’s card might not have been added to your main board during the initial setup. Device cards are the presentation of services provided by devices, and after adding a device, the app usually guides you to add each card to the board. If it wasn’t added successfully at that time, you can click “Edit” on the main board to enter the editing state and then add the remote control’s card manually .
If you still encounter issues, feel free to share more details, and the community might have additional tips! For further assistance, you can also contact Customer Service through the Aqara Home App (Profile > Help & Feedback > Customer Service).