Cannot Access “Show As” Option For Switch H2 US In Apple Home

Aqara Products
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I’m using the Aqara T2 Relay along with the Aqara H2 US to control the lights and fan of my ceiling fan separately. The relay gives me an option to sow it as a switch, light, or fan in the Apple home app but I’m not getting that option for my switches, they only show as a light. If anyone can help me with this I would really appreciate it.

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@kyle_corona_84 It sounds like you’re having trouble getting your Aqara Light Switch H2 US to show the “Show As” option in the Apple Home app, similar to how you’re able to do with the Aqara Dual Relay Module T2. Unfortunately, the reference information doesn’t directly address this specific issue with the Aqara H2 US switch.

However, I can offer some general guidance:

  1. Check Compatibility: Ensure that your Aqara H2 US switch is properly set up and fully supported by the Apple Home app. Some features might be limited depending on the firmware version or specific product compatibility.

  2. Firmware Updates: Make sure both your Aqara Hub and the connected devices have the latest firmware updates. Sometimes updates can resolve compatibility issues.

  3. Device Configuration: Verify that the Aqara H2 US switch is correctly configured in the Aqara Home app before integrating it with Apple Home. Proper configuration might unlock additional options.

  4. Community Feedback: Since the reference information doesn’t cover this, I recommend reaching out to other users in the community who might have faced similar issues. They might have workarounds or insights based on their experiences.

If you’re still unable to resolve the issue, it might be beneficial to contact the Aqara Customer Service Team directly for more specialized assistance. You can do this through the Aqara Home App by navigating to Profile > Help & Feedback > Customer Service, or by scanning the QR code provided:

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If you don’t have an Aqara Home account, please click here to create a ticket. I hope this helps, and I encourage you to share any findings or solutions with the community to assist others who might encounter the same issue.