Cloud recording

Anybody else have issurs with paid cloud recording. I have 4 cameras and the cloud recording stops recording on 2 of the cameras after about 72 hours of adding the camera.

Is setting up a simple NVR or a local NAS considered more “complicated” than paying for a “premium” cloud service that fails after 72 hours?
With an NVR, you buy the storage once, you own your data, and it actually works 24/7 without asking for permission from a server. Here you are, paying a monthly fee just to act as a beta tester for a service that can’t even stay connected for three days straight.

Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!