Compatibility with FranklinWH home backup batter?

Is anyone familiar with integrating information from solar/backup batteries within in the aqara ecosystem? I have a back up battery, an aqara M200 hub, and a few other Matter over Thread products. Looking for a good way to do this and product suggestions also. Thanks!

@djrogers07 You seem to be experiencing an issue with integrating solar/backup battery information into the Aqara ecosystem. You can contact customer support for assistance.

Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.