i have got 4 of these devices about 3 years
one of them stopped working a couple of days ago i tried resetting it and charging it and everything you can do
so i bought a replacement
3 days later the same happened to another one
i rang aqara and they couldn’t help me so i had a look inside
if you have this problem the way to solve it is
unplugged a battit worked on for about a minute and plug it back in and then reset it worked on both of the devices
don’t do it if you’re still under warranty
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Hello @jpa11
For battery powered devices this is the best way to turn off the power to the device for a while (reboot) and it will continue to work after reboot.
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