in germany there is a maximum alarm duration of 3 minutes to protect the neighbors from noise. 14 days ago an alarm was triggered on my Aqara doorbell g4. this shrill alarm tone sounded for many hours. we were not on site and could not stop the drama. how can i prevent such encroachment in the future? when will the firmware be adapted so that alarm tones are limited in time?
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@wstelling I’m sorry to hear about the inconvenience caused by the prolonged alarm on your Aqara Doorbell G4. Unfortunately, the reference information does not provide specific details about limiting the alarm duration to comply with local regulations, such as the 3-minute maximum in Germany. However, here are a few suggestions that might help mitigate such situations in the future:
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Manual Alarm Control: Although there’s no direct solution provided, you might consider manually controlling the alarm through the Aqara app when you’re nearby or have someone do it for you if possible.
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Feature Request: It’s a good idea to reach out to Aqara’s customer service to suggest this feature for future firmware updates. They can provide more direct support and potentially expedite a solution.
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Community Feedback: Engaging with the Aqara community can also highlight this as a common concern, which might lead to prioritizing the feature in future updates.
For immediate assistance or to provide feedback for improvements, please contact the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
Your feedback is valuable, and we hope to see improvements in future updates.