Having issues keeping temperarure sensors from loosing their connexion to a M100 hub.
I don’t want to add a network by adding another hub, but simply to expand the range.
Many thanks
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
I’m having the same problem with my Temperature and Humidity sensor. It continually loses contact with my M3 hub. I’ve even moved my hub to within 10-15 feet of the sensor with no luck.
Adding another hub doesn’t extend the network, each hub creates its own network. And it means that simply adding a hub won’t extend the range unless you rebind some of the devices to the new hub.
If you use Zigbee, you can extend the range by adding devices with neutral. This includes lightbulbs, smart plugs, smart switches (with neutral) or relays.
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!