I’ve been a satisfied user of Arlo Pro and Pro2 cameras for several years now, relying on their cloud storage for peace of mind. However, over the past week, I’ve noticed that none of my cameras are saving recordings to the cloud anymore. Every time I check the feed or individual devices, I encounter an error message stating, ‘There was an issue loading feed events.’ This is quite concerning since I heavily depend on cloud storage for monitoring my home.
Interestingly, the cameras themselves are functioning perfectly—I can view live feeds, motion detection works as expected, and even the snapshots of the last captured event appear correctly. I have 2 Arlo Pro cameras, 2 Arlo Pro2 cameras, and 1 Arlo Video Doorbell connected to an older VMB4000r3 base station. Everything was working flawlessly until recently.
I did cancel my subscription for the video doorbell back in December, but I believe the Pro and Pro2 models should still have lifetime 7-day cloud storage. Has anyone else encountered this issue? Could it be related to an update or a change in the End-of-Life policy? I’m hoping there’s a solution or a workaround to restore the cloud storage functionality. Any insights or suggestions would be greatly appreciated!