Hi everyone, I’m currently trying to enroll my new ZEN14 Outdoor Double Plug by Zooz using the Hubitat Android app, but I’m running into some frustrating issues. When I attempt to add the device through the SmartStart process, the QR code scan screen only appears for a fraction of a second before quickly moving on to a list of existing devices. This happens consistently on both my Samsung S24+ and MotoG phones, making it impossible to complete the enrollment process through the app.
Frustrated, I followed Zooz’s instructions, which directed me to a third-party GitHub app. However, after manually including the device through my Windows desktop, I received a warning that the mobile app wouldn’t support this type of SmartStart device. This has left me feeling stuck and unsure of how to proceed.
Has anyone else encountered this flash screen issue? I’m wondering if there’s a workaround or a different approach to successfully enroll my device. Any insights or suggestions would be greatly appreciated! Let’s keep the conversation going and help each other troubleshoot these challenges. 