I am able to set my FP400 as a presence detector and link it to a temperature sensor, but the thermostat doesn’t change source temp when FP400 detects presence. All of my other detectors work fine (FP1, FP2, FP300).
I can see on the thermostat itself that it never even gets a signal from the FP400 when it should, so it’s not a problem with the temp sensor.
@chad11 Hello there! Thanks for sharing your experience with the FP400 and W200 setup. It sounds like you’ve done a great job troubleshooting by verifying that other sensors (FP1, FP2, FP300) are working correctly, which helps narrow down the issue to the specific interaction between the FP400 and the W200.
You seem to be experiencing an issue with the FP400 presence sensor not communicating presence data to the W200 thermostat despite correct configuration. Since this involves a specific device compatibility or signal transmission issue that isn’t covered in the current reference materials for FP1/FP2, I recommend reaching out to our support team for specialized assistance.
Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
