When the away mode is activated due to schueduled time trigger or manualy turned home mode, the alarm is triggered Everytime.
How to do it without trighering alarms?
I have G3 hub
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@b3_0_1_lagom It sounds like youâre trying to manage your G3 Hubâs alarm settings to avoid triggering alarms when switching between home and away modes. Hereâs some guidance that might help:
To adjust the settings and prevent the alarm from going off when switching modes, you can explore the Aqara Alert System settings within the Aqara Home app. According to the reference information, the Alert System supports different security modes like âHomeâ, âAwayâ, and âNightâ. You can arm and disarm these modes, but only one can be active at any time.
To prevent alarms when transitioning between modes, ensure that the specific actions linked to these modes are properly configured. For example, you can adjust the automation rules or notifications linked to each mode. If your setup involves automated triggers, you may need to review and customize the conditions that activate these triggers.
For more precise configuration, check the âalert systemâ settings in the Aqara Home app, and modify the conditions under which the alarm is triggered to suit your needs. Itâs always a good idea to test the settings after making changes to ensure they work as expected.
If additional assistance is needed, feel free to reach out to the community or contact Aqaraâs customer support for more detailed help.
@b3_0_1_lagom When switching between Away and Home modes, the alarm triggering might be related to the preset device conditions in each mode. The Aqara Alert Systemâs âHome,â âAway,â and âNightâ modes are mutually exclusive, meaning only one can be enabled at a time . For Home Mode, itâs recommended to turn off or use sleep mode for indoor monitoring devices and activate outdoor ones, while Away Mode should activate all indoor/outdoor monitoring . To avoid alarms during mode switching, check if the triggering conditions of devices (like the G3 hubâs camera) are properly adjusted in the mode settingsâensuring they only activate when necessary for the current mode.
Have you tried reviewing the device triggering rules in the Aqara Alert System settings? Sharing your current setup might help the community offer more tailored tips!
If the issue persists, please contact Customer Service Team by Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
