G4 Doorbell notifications glitch

Simply, if the doorbell is left alone it will not send me notifications. Samsung s22.

If the app is open and using live view, then it will send me notifications about person detected etc. But when I am leaving the doorbell to operate as normal, it does not send me notifications if person is standing in front of it.

I have everything set to highest detection and it is going through batteries like a hog. I installed brand new batteries today and I am already down to 60%.

The only notifications I get is when the doorbell is being rang. Thats all.

This is sooo frustrating.

Everything is in range, router and the chime item. What is going on!

Also, there are no updates, nothing.

What is the point of having it, if it does not record or notify me when neighbours are walking by or in corridor!! So pissed. This is such an expensive device.

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

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