G400 local recording problem

Has anyone run into this issue with the G400?

I installed the latest firmware, enabled continuous local recording, and formatted the microSD card in the app

The card is detected and local storage shows that about 7 GB has already been used overnight, so the camera seems to be recording. However, in the Local Recording section I can only see the last 1–2 minutes of footage, and sometimes nothing loads at all.

Has anyone experienced this? Is this a firmware/app bug, or could it still be a microSD card compatibility issue?

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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

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resolved

the reason was a cheap SD card that didn’t read data properly, i bought a new and more expensive one and it worked

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Yep I made same mistake with my G3 camera.i bought an cheap so called Xiaomi SD witch supposedly had 128GB when I got it was working but after a few day I notice that each night my camera was recording continuously but I could only see the video of the 1/2 nights ago the new one no even I add it to my iMac and see and still could see nothing and when I was checking on aqara app the SD says 128GB but on my iMac was way different like 132GB then I released that the SD wasn’t had more then 6GB and that is why my others videos I couldn’t see them sure I got refunded from AliExpress and I bought and this SanDisk one witch works great.

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