Is this not possible? It does a terrible ding dong sound…?
Hello @Doeppi
I checked and it really doesn’t work, I’ll report this to the aqara team.
It’s impossible to assign a custom ringtone via automation because it won’t play on the external module. @Aqara_PM_Donie I need your help.
Thanks you.
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Thank you so much. This has been bugging me for a while. It worked with my G4.
Yes, the G410 outdoor unit is designed as a no-changing sound mode, even the sound volume cannot be adjusted, the G4 never has this feature.
My nephew came to my house for summer vacation last month, and I set up a doorbell automation for him. When the doorbell detected him ringing, it played a specified custom ringtone. This automation works normally, so I think there may be some operational issues. Please contact Aqara official customer service for assistance< support@aqara.com >
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Exactly this. G4 worked via automation, in my case without face detection but for everyone.
Maybe I didn’t explain it correctly, but this automation doesn’t work for me and I asked several other people, it doesn’t work for them either.
I’ll write to support@aqara.com, maybe the problem is not widespread.
Support was able to resolve this issue by updating my firmware!
Hi , This is great news, I’m glad the problem was solved in the shortest possible time. What firmware version do you have now?
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Your firmware is up to date.
Current firmware version:4.3.8_0014.0088
The Firmware Version of the Doorbell: 4.3.8
Radar Firmware Version: 1.2.1
Thread Firmware Version: 0017
Current Algorithm Version: 2.0.0
MCU Firmware Version: 1.4.8
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The automation worked! Now I’m prepped for Hallowen😏