Hey people, I have a rather odd reason for this question.
I’m building a home right now and since it’s not finished yet, I habe no internet access there at this point. I have a wifi network already, but as statet, no internet.
I added the doorbell already to my account at my current home with internet, but i’m having issues to mount it at the home because I can’t access the video feed to properly see where I should mount it etc.
Any suggestions?
@Abrakadabaris I’m sorry, I couldn’t find any relevant knowledge regarding your question. It seems like a unique situation. Community collaboration could be really helpful here. Maybe other users in the forum have faced similar issues and could share their experiences.
If you have any suggestions or ideas for improvement, you can submit manual customer service feedback. This way, you can get more targeted support. Let’s work together to drive improvements and find a solution to your problem!
@Abrakadabaris Hey there! Thanks for sharing your unique situation—building a home is exciting, even with the occasional hiccup.
From the reference information we have, the Smart Video Doorbell G4 (and similar models) typically requires the Chime Repeater to connect to a network for full functionality, including video feed access . Since your new home doesn’t have internet yet, the lack of network connectivity might be preventing the video feed from working as expected, even if you have a local Wi-Fi network.
Unfortunately, the current reference materials don’t specifically address installing or adjusting the doorbell without internet access. That said, maybe other community members have faced similar scenarios—feel free to share more details, and someone might have a workaround!
If you have suggestions for improving this process, you can submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for our team to review.
Hope you get your doorbell set up smoothly—can’t wait to hear how it goes!
@Abrakadabaris Hey there! Thanks for sharing your situation—it’s definitely a unique scenario. Let’s break this down.
From the reference information, the Aqara Doorbell Camera Hub G410 relies on the Wi-Fi signal forwarded by its paired repeater, and they are bound one-to-one from the factory (users can’t unbind them) . Additionally, for similar models like the Smart Video Doorbell G4, the doorbell connects automatically to the chime repeater once the repeater is connected to the network . However, the reference information doesn’t specifically address installation or video feed access without internet—since most setup and app interactions typically require an internet connection to function.
Since you’ve already added the doorbell to your account at your current home, the challenge might be that the video feed relies on both the local Wi-Fi network and internet access for the app to stream. Without internet, the app may not be able to connect to the doorbell to display the feed, even if it’s on the same local network.
While we don’t have a confirmed workaround from the reference info, maybe other community members have faced similar situations—feel free to share if you find a temporary solution! If you have further questions or need more tailored help, you can reach out to the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) for more guidance.
Hope this helps, and good luck with your home build! 
@Abrakadabaris Hey there! Thanks for sharing your unique situation—building a home is exciting, even with the occasional hiccup like this.
From the information we have, the Smart Video Doorbell G4 typically requires a network connection for setup and accessing features like the video feed, but the reference materials don’t specifically address using the video feed without internet (even if a local WiFi network is present). Since you’ve already added the doorbell to your account at your current home, it might still rely on internet access to stream the feed to your device.
A possible workaround to check: If your local WiFi network allows devices to communicate locally (without internet), you could try connecting your phone to the same WiFi and see if the app can detect the doorbell for a local feed. However, this isn’t confirmed in our current guides.
If others in the community have faced similar situations, feel free to share your tips! For more tailored help, if you have suggestions for improving offline setup processes, you can submit feedback via the Aqara Home App (Profile>Help&Feedback>Customer Service).
Hope this helps, and good luck with the home build—can’t wait to hear when the doorbell is up and running!
Note: The above response is based on available reference information, which may not cover all edge cases. For further clarification, reaching out to customer service is recommended.