Hi everyone, I recently installed the GE/Jaco Motion Dimmer Switch (GE 26933) and noticed an interesting issue. While it works perfectly with the SmartThings Classic app, I encountered a persistent error in the Samsung Connect app: ‘Can’t Connect to device. Check device and try again.’ This was puzzling because the switch functioned flawlessly elsewhere.
After some research and trial and error, I discovered that the issue might be related to the device’s firmware or compatibility settings within the Samsung Connect app. I decided to update the firmware, which resolved the problem. It’s always a bit nerve-wracking when dealing with firmware updates, but in this case, it paid off!
If anyone else is experiencing similar issues, I’d recommend checking for firmware updates or ensuring that the device is properly configured within the Samsung Connect app. Happy smart home tinkering! 