Google home to Aqara for US and Other link error

[mydavidlai]

Any one facing problem for Google Home link to Aqara for US and Other link error? Google Home always show “ Something went wrong. Try again.” after sync with Aqara account in Singapore. Note: My account under “Other” region but operated in Singapore.

[gafich10]

Hi, welcome to the forum. In my opinion, the “other” region may have regional restrictions.

[mydavidlai]

So far the link working for the pass 3-4 years. The sync error started after May 2026 only so not sure what is the problem

[gafich10]

Hi @mydavidlai, here is the answer to your question about regional restrictions.

@vita_juzi

Couldn’t help but notice, just like in all authorized stores in China this year, you can find a small stand highlighting Aqara’s stricter stance on region locks, even within domestic regions.

This review mentions the issue you raised.

A Brief Share: Stumbling into Aqara Space

While exploring some new districts in my favorite city, Chongqing, I stumbled upon Aqara Space. I have to say, Aqara has a great sense of where to open these spaces. The location feels fresh and calm, situated in a developing neighborhood popular with young families, with plenty of new buildings, and some that are still under construction. [image] [image] [image] We initially just wanted to take a quick look around on our own, but Ms. Chen Rong Lu enthusiastically invited us in for a full…

[rchiileea]

put vpn on your phone, select the same country your in and try again, this is a google bug and one of my pet hates when adding hardware to google home.

[gafich10]

Hi @mydavidlai. Here is one way to solve your question.