Got a Weird Glitch with Your Matter Setup? Who's Been There?

Okay, so I’m not even gonna lie — I’ve spent way too much time messing with my new Matter setup and now it feels like the tech is bullying me.

Here’s the deal: I’ve got a combo of Aqara, Philips Hue, and an Eve plug working together through Matter. Everything was running smooth for about a week. Then randomly, my Eve plug vanished from all the apps for like 3 hours. Not offline, not unresponsive — just gone. Poof. Like it never existed.

Then it came back.

I didn’t change a thing. Didn’t reboot the hub, didn’t reset the device. It just reappeared like, “Hey! Remember me?” I mean… what?

Anyone else had strange behavior like this? Ghost devices? Stuff disappearing and randomly coming back? I’m trying to figure out if this is “just Matter being Matter” or if it’s something on my end.

Would love to hear if anyone has dealt with this and what you did (if anything) to stop it from happening again. Calling all ghost hunters of the smart home world :ghost::sparkles:

@LightingLlama It sounds like you’ve encountered quite the mystery with your Matter setup! This kind of unexpected behavior can indeed be puzzling. From the information we have, there isn’t a specific reference to devices disappearing and then reappearing like this, but let’s explore a few possibilities together:

  1. Network Glitches: Sometimes, temporary network issues can cause devices to lose their connection to the hub or the app, making them appear to vanish. This might resolve automatically once the network stabilizes.

  2. Matter Compatibility: Since you’re using a combination of devices from different brands, it’s essential to ensure that all your devices are fully compatible with Matter and that the integration is stable. Check if there are any updates for your devices or the Matter protocol that might address compatibility issues.

  3. Hub or Device Updates: Make sure that your hub’s firmware and the Aqara Home app are updated to the latest versions. Sometimes, updates can fix bugs that cause devices to disappear.

  4. Device Proximity: If your devices are on the edge of their connection range, occasional drops might occur. Try moving the Eve plug closer to the hub or router to see if that helps.

Even though we don’t have a pinpoint solution from the reference information, these steps might help narrow down the issue. It’s great to see you reaching out to the community—often, others’ experiences can shed light on these ghostly tech happenings. Keep experimenting, and maybe someone here has cracked the case before! :ghost::sparkles: