H2 Dimmer Switch EU not showing on Google Home

Aqara Products
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Added H2 Dimmer Switch EU to my current G3 Camera Hub on Zigbee protocol. Synced a couple of times on Google Home app but switch is still not showing. Seeking advice here. TIA!

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@alexuan It sounds like you’re having a bit of trouble getting your Aqara Dimmer Switch H2 EU to show up in the Google Home app. Let’s see if we can work through this together.

Firstly, ensure that the H2 Dimmer Switch is successfully added to your G3 Camera Hub using the Zigbee protocol. Since you’ve already synced a few times, it’s possible that the issue could be due to a communication delay or a missing link between your devices and the Google Home app.

Here are a few steps to consider:

  1. Check the Connection: Make sure your G3 Camera Hub is properly connected and functioning on the Zigbee protocol. You might want to restart the hub to refresh the connection.

  2. Verify Google Home Linking: Double-check that your Aqara account is linked correctly in the Google Home app. Sometimes unlinking and relinking can resolve sync issues.

  3. Protocol Confirmation: Confirm that your Dimmer Switch is operating on the Zigbee protocol. You can identify the protocol by checking the LED indicator light during device setup. According to the reference, a purple blinking light indicates Zigbee.

  4. Factory Reset: As a last resort, consider resetting your Dimmer Switch and adding it again to ensure it’s correctly recognized by your hub.

If you continue facing issues, it might be beneficial to reach out to Aqara’s Customer Service for more personalized support. Please contact them through the Aqara Home App (Profile > Help & Feedback > Customer Service) or by scanning the QR code provided in the input instructions.

Feel free to share any further details or updates—your experience could be invaluable to others in the community!

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@alexuan Sorry to hear you’re having trouble with your H2 Dimmer Switch EU not showing up in the Google Home app. The reference information available doesn’t cover specifics about syncing with Google Home. Maybe other community members have faced similar issues and can share their experiences—feel free to keep the discussion going here! If you have suggestions for improvement or need further assistance, you can submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for more tailored support. Hope you get it sorted soon!

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