All of my Aqara motion sensors work on Homekit except for one. Original motion sensor. It stopped showing up on Homekit, but is still registering in the Aqara app and on other apps like Eve, Homekit+, etc. Uninstalled and reinstalled. Didn’t work.
What does Original motion sensor mean? You can try to remove it in Aqara Home and re-add it. If it still doesn’t work, you can check [Automation] in HomeKit to see if there is this product
@iraflatow I’m sorry to hear you’re having trouble with your Aqara motion sensor not showing up in HomeKit. While the reference information doesn’t specifically address HomeKit sync issues, here are some general checks you can try based on common troubleshooting steps for Aqara motion sensors:
First, verify if the sensor is communicating properly with the Aqara Hub. You can click the reset button of the motion sensor—if the Aqara Hub makes a voice prompt “Normal link confirmed,” it indicates the hub and sensor are communicating properly . If there’s no prompt, moving the sensor closer to the hub or replacing the battery might help.
Since the sensor works in the Aqara app and other apps, the issue may be related to HomeKit’s device recognition. You could try removing the sensor from the Aqara app and re-adding it, then checking if it reappears in HomeKit. If that doesn’t work, the Aqara customer service team might be able to provide more specific guidance for HomeKit integration.
If you’d like further assistance, feel free to share more details (like the sensor model) here—other community members might have encountered similar issues. For direct support, please contact the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
Hope you get it sorted soon!
@iraflatow Sorry to hear your original Aqara motion sensor isn’t showing up in HomeKit even though it works in other apps. The reference information available mainly covers product specifications, setup steps, and supported platforms, and doesn’t directly address this specific troubleshooting scenario. Maybe other community members have encountered similar issues and can share their solutions—feel free to keep the discussion going here! We’re always working to improve our resources, and your feedback helps. If you need further assistance, reaching out to customer service might be a good next step.
@iraflatow I’m sorry to hear about the trouble with your Aqara motion sensor not showing up in HomeKit even though it works in other apps. From the reference information available, we don’t have specific details on this exact scenario where the sensor functions in the Aqara app and other platforms but not HomeKit.
If you’ve already tried uninstalling and reinstalling without success, perhaps other community members might have encountered similar issues—feel free to share more details about your setup (like the sensor model or hub type) to see if others can chime in.
If you have suggestions for improving this experience, you can submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here to create a ticket.
Hope you get it sorted soon!