Homey Support G100 and G410

Developer Hub
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1

Hello,

I am using the Aqara G100 cameras and the Aqara G410 Doorbell. I noticed that you have developed a Homey app (Aqara | Homey
), but these devices are currently not supported.

Support for Aqara cameras and doorbells is a highly requested feature. Users have been asking for this since before 2020. Could you please explain why support for these devices has not been implemented yet?

At the moment, it is possible to connect these devices to Homey via HomeKit. However, doing so causes the live camera view in Apple Home to be lost, which makes this workaround far from ideal.

Is native support for the G100 camera and G410 Doorbell planned for the future? If so, is there any timeline available?

Thank you in advance for your clarification.

2

@JulianB You seem to be experiencing an issue with the Aqara G100 camera and G410 Doorbell not being supported by the Homey app. You can contact customer support for assistance.

Contact the Aqara Home App Customer Service Team (Home > Help & Feedback > Customer Service) or scan the QR code:

400×400 9.45 KB

This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.