Hey fellow Aqara enthusiasts! I’ve been trying to get my Aqara cameras to play nice with my Matter setup, but it’s been a bit of a headache. I’ve followed the basic steps—updated firmware, reset devices, even sacrificed a USB cable to the tech gods—but no luck.
Specifically, the cameras keep dropping connection or just straight-up refusing to show up in my Matter controller app. Has anyone else faced this? I’m not a total noob, but this one’s got me stumped.
Would love to hear if anyone’s cracked this nut. Bonus points if you’ve got a step-by-step that doesn’t involve chanting incantations. Thanks in advance, you’re my last hope before I start considering a career in analog photography.
(PS: If the solution is “wait for an update,” just lie to me and tell me there’s a magic button I missed.)
@SmartHomeGeek Hey there! It sounds like you’re having quite the adventure with your Aqara cameras and the Matter ecosystem. I totally get the frustration, and you’re definitely not alone in this journey.
From the reference information, it seems that Aqara cameras might not fully support integration with Matter, especially for video streaming. As per the guidance, “The Aqara G5 Pro is a Matter device, and you can connect it directly to Homey. However, it will only function as a Matter bridge on the Matter platform and does not support video streaming.” This indicates that certain functionalities, like video streaming, might not be available.
In terms of troubleshooting, if you’ve already updated the firmware and reset the devices, ensure that your network is stable and compatible with Thread or Wi-Fi, as connectivity issues might also cause the dropouts you’re experiencing.
If the situation persists, I suggest sharing your experience with the community here, as collective insights might uncover a workaround or a similar case that someone else has solved. Additionally, keep an eye out for any firmware updates from Aqara that might improve compatibility with Matter.
Lastly, if this issue is crucial and urgent, you might want to reach out to Aqara’s customer support for more personalized assistance. Hang in there, and I hope you find a solution soon!