How to improve response time when answering Aqara G4 doorbell via iPhone/Mac?

Hi everyone,

I’m using the Aqara Video Doorbell G4, and while it’s working quite well overall, I’m noticing a delay when trying to answer the doorbell — especially from my Mac (even with the Home app already open in the background).

I often see the person or package right away in the live view, but when I tap to answer, the spinning wheel starts and it can take a while before the two-way audio connects — sometimes too late to have a proper conversation.

Has anyone found a way to reduce the lag or improve the connection speed? Would love tips on network setup, HomeKit optimizations, or anything else that could help speed up the response time.

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Great topic. You are not the only one having that issue. It sometimes take more time to get notification compared to just walk out to the door.

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I have had a slightly different issue regarding the audio response time. I usually will see the person (video) right away, and when I try to engage the 2 way audio, and begin speaking, the respondent at the doorbell usually requires me to repeat myself the first time around.
Some details that I noted:
My signal strength on my repeater is MEDIUM. I am upstairs from the front door, and have old school plaster&lathe walls, so positioning of the repeater is a possible factor.
I tried to position the repeater within 5m, and just power using a battery bank. Drains the batteries within a few days, and signal strength is still mediocre.
The system always suggests switching to FLUENCY before it begins working.

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I haven’t had that problem at the moment, I get the notification at the same time in the aqara app and in the HomeKit app.

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I have not had that issue. I would recommend that you place whatever you are using for your “HomePod” as close to the G4 as possible.

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It’s the same issue that I am encountering…

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Any news on this?

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