I can’t seem to get either of these added to my new m200 hub. It doesn’t find either of them so cannot connect them to Alexa.
@symon bain Hey there! It sounds like you’re running into some trouble pairing your IKEA devices with the new M200 hub for Alexa integration.
According to the standard FAQ, Alexa integration typically supports specific Aqara child devices like sensors and plugs . Since IKEA devices aren’t explicitly listed there, you seem to be experiencing an issue with third-party device compatibility. You can contact customer support for assistance.
Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket. We apologize for the inconvenience!
This information comes from community discussions and user experience summaries and may vary by environment. Please verify carefully.