““Make sure your device and phone are on the same LAN

When trying to connect to HomeKit from the g5 pro poe camera I’m getting a message that says “Make sure your device and phone are on the same LAN”
But they are….
Any pro tips?

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Hello, try rebooting the camera and router.

So far I have restarted the phone and the camera, factory reset the camera, tried plugging the one into Ethernet, signing out of the Aqara app, deleting and reinstalling the Aqara app, I’ve factory reeet the HomePod hub, unplugged the HomePod hub. Plugged the camera into a different Ethernet port on my switch, changed the camera and phone to a different vlan, and still get the message :upside_down_face:

Check if you have two subnets. The phone is in one (for example, a guest subnet), the camera is in another.

I am having the exact same issue with the same setup. No matter what I do, I get this error when I attempt to add any of my six G5 Pro camera to HomeKit via the Aqara app. I have no idea what’s going on because all of my devices have the same IP subnet.

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This has to be some type of bug or firmware update that needs patched. I’ve seen multiple users experiencing the same issue and of course just decided to reset all my cameras to clean up my smart home network this weekend, so am stuck with the same “Connect your phone and device to the same LAN and try again”.

Any Aqara support staff able to chime in?

Lets goooooo, this fixed it!

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