Hello! For over a months now i keep getting Request failed. Try again later (Network-500) error each time a try to acces the energy management service (automatic, load or rated). I tried restarting routers, hubs, phone, activate and deactivate services, but to no avail. I will attach some pictures to better describe the error. Please
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!
hi! Thanks for your feedback! I’m passing this issue to our team. Would you pls pm me your account and the region of your account if you don’t mind? 